20 years of saving lives, together.Thank you for your support!

It’s thanks to your support that we have been able to save lives for the past 20 years. We simply wouldn’t exist if it wasn’t for the people who have raised awareness and donated their time, energy and money since the year 2000. Together we save lives.

Patient survey feedback

At East Anglian Air Ambulance (EAAA) we are aware that you may have little or no recollection of your contact with us, but we would be very grateful if you could answer as many of the following questions as possible to enable us to review our work and ensure we are delivering the best possible care.

If you are a friend, family member or care giver and were at the scene of the incident, we would be grateful to hear your feedback too.

All feedback is passed on to the EAAA clinicians who attended your incident. It will also be available to the Care Quality Commission who regulate our service.

This form will take 5 -10 minutes to complete.

We always treat your data with respect. Please read our full privacy statement

(The patient, family member, friend, care giver of the patient)
(Bedfordshire, Cambridgeshire, Norfolk, Suffolk, Essex, Hertfordshire, other)
Be as specific as possible
If no, please state why
If no, please state why
If no, please state why
If no, please state why
If no, please state why
If no, please state why
EAAA has an aftercare team who can provide support and advice regarding your incident should you need it and are able to answer any questions you may have about your treatment. We are also able to arrange a visit to meet the crew who attended you if you feel it would aid your recovery
If you would like us to contact you about events and general updates about EAAA, please see the options below and tell us what you would/woul not like us to contact you about.
News and updates about our work, including our supporter 'Lift Off' magazine.
Find out what events, activities and volunteering opportunities are happening - from mud runs to cake sales.
Be part of a winning team! Find out about the EAAA lottery, raffle and other competitions.

Where Next?


10 January: East Harling

10 January: Cambridge

10 January: Aylsham

10 January: Norwich

11 January: Bodham

11 January: Banningham

11 January: Norwich

11 January: Haverhill

11 January: Melbourn

12 January: Cambridge

12 January: Soham

13 January: Spixworth

13 January: Flitwick

13 January: Kelling

13 January: Felixstowe

14 January: Stoke Ferry

14 January: Near to Glinton

14 January: Halesworth

16 January: Mulbarton

16 January: Cambridge

17 January: Longstanton

17 January: Lowestoft

17 January: Swanton Morley

18 January: Ipswich

18 January: North Walsham

18 January: Ormesby St Margaret

19 January: Norwich

19 January: Hainford

19 January: Blofield

19 January: Aylsham

20 January: Near Newmarket

21 January: Near North Walsham

22 January: Great Shelford

22 January: Graveley

22 January: Hoddesdon

23 January: Norwich

23 January: Happisburgh

23 January: Cambridge

23 January: Kempston

23 January: Little Melton

24 January: Newmarket

24 January: Great Shelford

24 January: Hales

25 January: Norwich

25 January: Stowmarket

25 January: Woodbridge

25 January: Bungay

25 January: Milton

25 January: Cambridge

26 January: Berkhamsted

26 January: Fakenham

26 January: Cromer

26 January: Royston

27 January: Horsford

27 January: Mount Bures

28 January: Halesworth

28 January: Harlow

29 January: Letchworth

29 January: Bricket Wood

29 January: Norwich

29 January: Cambridge

30 January: Norwich

31 January: Thetford

31 January: Hethersett

31 January: Little Ellingham

31 January: Newport

31 January: Norwich


1 February: Harlow

1 February: Norwich

1 February: Whittlesford

1 February: Addenbrookes

1 February: Chelmsford

2 February: Glemsford

2 February: Helions Bumpstead

2 February: Ipswich

3 February: Norwich

3 February: Watford

3 February: Diss

3 February: Near Bar Hill

4 February: Brandon

4 February: Sheringham

5 February: Cambridge

5 February: Saffron Walden

5 February: Arlesey

5 February: Lowestoft

5 February: Peterborough

6 February: Helmel Hempstead

6 February: Colmworth

6 February: Cambridge

7 February: Lyng

7 February: Southminster

7 February: Norwich

7 February: Newmarket

7 February: Knapwell

8 February: Little Fransham

8 February: Thetford

8 February: Norwich

8 February: Dereham

8 February: Halesworth